Shipping Policy

Last updated: September 5, 2025

At Prestina, we aim to process and deliver your orders as quickly and smoothly as possible. Please review the following details regarding order processing, shipping times, and delivery conditions.

1. Order Processing

• Orders placed through prestina.shop are processed within 1–5 business days (Monday to Friday, excluding holidays).
  
• Delays may occur due to incomplete payments, incorrect shipping information, or high seasonal demand.
  
• If any issues arise, our support team will reach out to you at support@prestina.shop before dispatching your order.
  

2. Shipping Timeframe

• 
  We currently ship within the United States only.
  
• Once processed, orders typically arrive within 6–9 business days.
  
• Total delivery time (processing + shipping) is generally 7–14 business days.
  
• While we work hard to meet these timelines, unexpected factors such as weather conditions, carrier delays, or holiday congestion may cause slight variations. If delays occur, we will keep you updated.
  

3. Customs & Duties

• Since we ship exclusively within the U.S., customs duties and import taxes do not apply.
  
• For questions regarding local regulations, please contact your local postal service or reach out to us directly.
  

4. Shipping Coverage

• Prestina ships to all standard U.S. addresses.
  
• At this time, we do not offer international shipping or delivery to military base addresses (APO/FPO/DPO).
  

5. Cancellation & Returns

• Orders may be canceled within 24 hours of purchase. After this window, the order may already be in processing and cannot be canceled.
  
• For returns, please see our Refund Policy for complete details.
  

6. Additional Information

• Business days are Monday through Friday and exclude weekends and federal holidays.
  
• Please double-check your shipping details when placing an order. Prestina is not responsible for delays caused by incorrect address submissions or carrier-related issues.
  
• Expedited or priority shipping options are currently not available.